REFUND POLICY

Love it, or let us know!

At Crystal Musings, we hope every purchase brings joy and meaning to your spiritual journey! If you have any concerns or issues with your order, please reach out to us within 7 days of delivery. We’re always happy to help and will work with you to determine the best way to resolve the issue. For missing or damaged packages, please also see our Shipping Policy.

​

• If a return is needed and approved, we will email you a return shipping label along with any necessary instructions.

• To help ensure your items arrive safely, please package your return using the original packaging and shipping box whenever possible

• Please note that all returns must be approved in advance. Unfortunately, we are unable to issue refunds for unauthorized returns.​

• Once we receive your returned item, we will carefully inspect it to ensure it is in its original condition, free of damage, and includes all original pieces and components.

• After your return has been approved, your refund will be processed.

​

Please keep in mind that shipping costs are non-refundable, including the original shipping cost and return shipping cost. These amounts will be deducted from your final refund total.

​

Thank you for shopping with us! We appreciate your support and are always happy to help with any questions or concerns about your order.